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电商客服自我鉴定篇一
in college, i always to improve their overall quality as the goal, to self-all-round development as the direction of efforts to establish a correct outlook on life, values and world view. in order to meet the needs of social development, i earnestly study all kinds of professional knowledge and give full play to my specialty. we will tap their own potentials and combine with the opportunity of summer social practice every year to gradually improve their ability of learning and analyzing and dealing with problems. and.
faced with the arrival of knowledge economy, computer technology has also been widely used. as a 21st century college students, is facing a new challenge. not only have a solid professional skills, need to have more knowledge. so i continue to study and work hard, and strive to learn a variety of computer networks, web design, internet technology, xxserver, computer principle, documentary credit, english correspondence, international trade practice and other professional knowledge. in addition to electing the case analysis, business agents, photoshop image processing and logistics knowledge to improve their own.
in addition to the required courses, i also insist on self-learning office, flash, frontpage, photoshop, dreamweavermx and other professional software, "i know" is my motivation to study and work in college. in addition to learning, i also did not forget to adhere to participate in various sports and social activities. in terms of thinking and behavior, i am fine style, treat people sincere, can better deal with interpersonal relations, calm and stable doing things, can reasonably arrange the affairs of life.
in view of this, i hope after graduation, eager to use their own learning skills for the community to make their own modest. for learning, i earnestly work, i also can do love and respect their jobs, be cautious and responsible, meticulous. in life i am optimistic, warm, sincere and tolerant. i am confident that i can do my job, in the spirit of "meeting the difficulties and difficulties", i will overcome my difficulties and overcome my future difficulties.
as an e-commerce professional college graduates, i have a young and knowledge. young may mean lack of experience, but young also means enthusiasm and vitality, i am confident that with their own ability and knowledge in the work and life after graduation to overcome difficulties, and constantly realize the value of life and the pursuit of self-goal.
电商客服自我鉴定篇二
in the twinkling of an eye, college life is coming to an end, and during this time we all thought about the same problem. what did we learn in the four years of college and what we got! class students are eleven flu. for me, the university inside the professional knowledge, theoretical knowledge seems to have not learned anything. but the only thing is to feel the variety of social life ... however, we as the 21st century development requirements of the compound talents, we must be an ideal, moral, cultural, and discipline of the socialist builders and successor.
germany, that is, ideological and moral. the four years of the university systematically comprehensively studied marxism-leninism, mao zedong thought and deng xiaoping theory. adhere to the four basic principles; abide by the law, to maintain social stability, and consciously abide by the "student code of conduct" and the school rules and regulations, respect for teachers, unite students, the relationship between the collective; adhere to the truth, correct errors, and consciously resist feudal superstition and other wrong tendencies; set collectivism as the core values of life, the right to deal with the state, collective, personal interests between the three, when the individual and collective, national interests , adhere to the national, collective interests first; seriously participate in the school and the department of the organization of the political activities, ideologically and act in line with the party central committee, i attended the party school system and obtain a certificate of completion , proactively move closer to the party organization.
wisdom, that is, scientific and cultural knowledge. correct personal learning objectives, learning attitude, the university of four years, i have a comprehensive system to learn the theory of the basic knowledge of the profession, while the theoretical knowledge applied to practical activities, the knowledge into practical ability, application ability and creativity. and strive to the unity of theory and practice. in the study and master the professional knowledge and application of professional skills, but also strive to broaden their knowledge, develop their own other aspects of the ability to actively participate in student science and scientific research activities in the activities.
body, including both physical and psychological aspects. four years in college, i mastered the basic skills of physical exercise, develop good health habits, and actively participate in school, department and class organizations of the sports activities, physical health, sports eligibility standards. in the psychological, exercise their strong will quality, shape healthy personality, to overcome the psychological barriers to meet the requirements of social development.
in addition to compulsory courses, i also insist on self-study office, flash, photoshop, dreamweaver mx and other professional software. in addition to learning, i also did not forget to adhere to participate in various sports and social activities. in terms of thinking and behavior, i am fine style, treat people sincere, can better deal with interpersonal relations, calm and stable doing things, can reasonably arrange the affairs of life.
as an e-commerce professional college graduates, i have a young and knowledge. young may mean lack of experience, but young also means enthusiasm and vitality, i am confident that with their own ability and knowledge in the work and life after graduation to overcome difficulties, and constantly realize the value of life and the pursuit of self-goal.
电商客服自我鉴定篇三
i was appointed to the position of distribution commissioner on 17th august 20xx for the entry into the project of oceano, 000,000,000,000,000,000,000,000.
during the work, i realized that i taobao professional knowledge and lack of knowledge of suppliers of products, showing the work of bold innovation is not enough and not fully considered. but the company leadership and colleagues with the help of my taobao, nine-yang products have in-depth understanding. at the same time i will spend more time to study hard new knowledge, and strive to improve the professional quality and theoretical level.
since entering the company, i am mainly responsible for business, after-sales and falsifying.
about the business. i am no stranger to the business, has five years of sales experience, and has four years of physical store management experience. so after the arrival of ○ ○ ○ ○ ○ ○ ○, a wealth of experience allows me to communicate with the dealer when the handy. and can well complete their sales tasks. of course, thanks to the leadership of the company, for many difficult issues to support and help.
completed sales of 490w in september, 95% of sales tasks completed in october sales of 529w, to complete sales of 115% of the task.
on aftermarket. for sale i did not come into contact with before, but in the two months of continuous learning, and finally have a breakthrough in the development of the warehouse in the nine-product residual machine, damaged machine after-sales problems. in particular, wuhan warehouse, residual machine, the number of damaged machines reached 109 not be secondary sales, resulting in inventory backlog. i contact the city's ○○ customer service director, through their recommendation, contact our warehouse where the city's authorized service outlets, and reached an agreement for us to repair these pre-sale machine. the first batch of damage machine has been in the repair, and follow-up after-sales problems, but also to develop a process.
for the knowledge and personal qualities and ability i are constantly learning. once identified things, i must in the shortest possible time to resolve and into their own growing valuable part of the experience.
r & d on the goods. falsifying is responsible for several of the work i feel most difficult. in the work of three months, a total of 17 complaints received falsifying goods. i want to find the falsifying dealer and the flow of goods, to make a reasonable explanation, to appeal. but august-october division i sweep code equipment is not perfect, for the flow of goods from the check. for manufacturers, our goods channeled to the line or cross-line, it shows that we do not control our dealers efforts. if there is not enough evidence to explain the flow of our goods, manufacturers will be in accordance with the network channel order to give the appropriate punishment. this allows me to verify the process of falsifying pressure is very large. but in the face of pressure, difficulties i have no negative, but positive to find a solution to the problem, in their own efforts and colleagues with the help of each falsifying complaints, are able to successfully appeal. beijing is our largest customer of a city, beijing warehouse scrambling is essential, but fortunately, october 25, beijing warehouse has been able to sweep the code, i believe that the processing of falsifying will be more efficient and convenient.
i have the courage to face the difficulties of courage, and to calmly, positive and optimistic attitude towards the difficulties, can learn a lot of valuable experience.
through three months of work, personal experience a lot. here i feel the learning, open, harmonious, innovative and harmonious working atmosphere, unity and progressive corporate culture. i have a wealth of work experience, and continue to improve their overall quality of brave to face
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the determination of various difficulties. i also lack in many aspects, the character is more impatient, the sales model on the taobao cognitive is not comprehensive, for the operation of taobao shop is not enough understanding, i will work in the future to improve their ability to , continuous learning, enrich their own minds, and strive to become the company needs talent for the huaqiang dianlian contributions to all my strength. so i hope the leadership can give me more responsibility. to prove their value.
