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对外经济贸易大学 2005 年硕士研究生入学考试企业管理综合试卷 第一部分:管理专业英语 Ⅰ、Carefully fill in each of the 10 blanks with a word most appropriate to the context(10 points) While e-commerce is changing the ( ) business is conducted, wireless communications and m-commerce (mobile commerce) are emerging to take a further. Japan and Europe have the leading edge( )this area. However, Europe lags ( ) Japan, even( ) m-commerce and wireless applications are expected to increase greatly in Europe in the next ( ) years. It has been estimated that globally by 2005 some 300 million cell phones would be connected to the Internet and by 2006 over 35 percent of all e-commerce may be conducted ( ) wireless means. Companies such ( ) Motorola, Qualcomm, Ericsson Lucent, Nokia, and Microsoft are trying to exploit opportunities ( ) wireless communications. Devices using the Wireless Application Protocol ( ) include cell phones and personal digital assistants (PDAs) such as the Palm Pilot Wireless applications may include business transactions, provision of financial and travel information, and community sites ( ) chatting or sending e-postcards. Ⅱ、True /False Question (30points each 1.5 points) 1. Managers transform inputs into outputs through the use of management functions in the systems model. 2. Productivity is the ratio of effectiveness to efficiency. 3. Gantt emphasized the importance of time in planning. 4. Institutionalizing ethics means applying and integrating ethical concepts into daily action. 5. Budgets express expected results in numerical terms. 6. Any attempts to control without plans is meaningless. 7. Multiple goals may lead to organizational conflicts. 8. Brainstorming is referred to as the multiplications of ideas sought by individual thinking. 9. Most managers tend to be risk averters and do not in fact ply the averages. 10. The normal span of management is seven subordinates. 11. Strategic Business Units do not have their own mission. 12. Power may come from the expertness of a person. 13. Lines of information should follow lines of authority. 14. The design of a job should start with the tasks to be accomplished. 15. Appraising managers as managers give operational meaning to what management really is. 16. People have a high need for power have a great concern for exercising influence and control. 17. Fiedler found that leadership performance depends on principally on the leade r’s own attributes. 18. The ombudsperson originated in Sweden to handle complaints about governmental bureaucracy. 19. Feedforward information is at the output side of a system. 20. According to Herzberg’s motivator-hygiene theory, bonus is closely related to job satisfaction. Ⅲ、Discussing Questions (30 points) 1. Try to distinguish between supply chain management and value chain management. 2. Suppose you were a manager, please state three reasons for decentralizing authority. 3. What is the difference between an autocratic leader and a participative leader?
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