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在日常的学习、工作、生活中，肯定对各类范文都很熟悉吧。范文怎么写才能发挥它最大的作用呢？下面是小编为大家收集的优秀范文，供大家参考借鉴，希望可以帮助到有需要的朋友。
商务电话对话英语 电话对话英语实例篇一
引导幼儿理解童话故事，弄清小动物之间打电话的顺序。感受黑熊和其它小动物的美好心灵和欢乐情绪。
要求幼儿能简单地学习故事中的对话语言，记住电话号码。
能分析故事情节，培养想象力。
理解故事内容，丰富相关词汇。
录音机、磁带、投影机、有关教学内容的投影片、幼儿操作的学具78套。
弄清楚小动物之间打电话的顺序及电话号码。
学习讲故事中的对话语言。
1、引入课题
（1）拍手入座，看投影片复习古诗《咏鹅》。
（2）用电话声吸引幼儿的注意力引出课题。
2、围绕重点、难点开展活动
（1）通过声形结合的电化教学形式，让幼儿了解故事名称、内容、人物。
（2）层层深入地引导幼儿弄清楚小动物之间打电话的顺序及号码，并通过提问学习对话语言。
（3）利用圆形的循环电话投影片，使幼儿体会作品的有趣之处，进一步理解各动物之间的顺序及电话号码。
（4）让幼儿直接操作学具，摆放小动物之间打电话的顺序和学习复述当中的对话语言。
3、形式：
（1）五个幼儿为一组，合作操作故事的桌面学具。要求幼儿弄清小动物之间打电话的顺序，复述故事中的对话语言。
（2）教师巡视指导幼儿操作情况，，鼓励幼儿大胆地表演，学讲当中的对话，亦可参与到幼儿当中一起活动。
4、游戏《小动物进城》，教师扮演故事中的某一小动物，通过表现其形态特征及相应的电话号码，让幼儿在游戏《小动物进城》中复习巩固所学的童话中小动物的电话号码。
《春天的电话》这个故事结构简单，语句重复，它用小动物打电话的形式来描述春天万物的变化，让幼儿在理解故事的内容中，知道春天的一些季节特征，并体验伙伴间相互关心、团结友爱的美好情感。活动中，幼儿对童话故事非常感兴趣，通过理解、复述故事内容，他们对春天季节的变化有了进一步的认知，并基本能理清故事中小动物打电话的顺序。但活动中也有不足之处：一是了解故事并复述故事内容的时间较长，引起幼儿的兴趣疲劳，所以有的幼儿表现为注意力不集中，可如果对故事的情节不熟悉的话，后面的活动就会有阻碍，这样就达不到预设的目标。二是教师的指导显仓促，没能很好的引导幼儿按故事中的顺序打电话进行交流体验，在相互关心、团结友爱的情感教育方面有所欠缺。三是在评价上没能达到具体积极的评价，大多是简单的、大众化的表扬用语。如果让我重新上这节课，我会更加细致的考虑活动的各环节，让知识、情感、技能这三方面的目标都能够更好的体现在活动中。
商务电话对话英语 电话对话英语实例篇二
朋友
a: i had a big argument with david yesterday. i hope he’s not still mad at me.
b: what did you argue about?
a: he borrowed some money from me and i needed it back. he said he didn’t have the money yet.
b: well, he should pay out back. it’s only fair.
a: yes, but is got angry with him too quickly. he probably thought that i mistrusted him. i shouldn’t have got angry.
b; did you lend him a lot of money?
a; not much. i had to pay an unexpected bill, so i needed the money back.
b; well, talk to him about it next time you see him. he probably feels as bad about it as you do. close friends sometimes have disagreements. it’s nothing unusual. neither of you said anything really nasty, did you?
a: no , we didn’t. i guess you’re right. we should patch things up.
b: of course you should. you wouldn’t want a silly argument to ruin a long friendship, would you?
商务电话对话英语 电话对话英语实例篇三
a: hi,lily. what are you doing there?
b: i am making a kite.
c: are you going to fly the kite?
b: yes, i like flying kites when it is sunny but windy like today. what about you , kate?
c: i dont really like flying kites. i prefer taking a walk in the hill.
a: so do i. lets take a trip to the west hill this saturday.
c: thats great! shall we have a picnic on the top of the hill, tom?
d: isnt that interesting! peter,you like picnics very much,dont you?
e: yes, you know me very well. jimmy, i think you can go with us, too. then you can fly your kite in the park at the top of the hill.
b: mm, that sounds nice!
a: but what should we take there? should we take some fruit?
b: yes, of course. my favourite food is fruit and i will take my favourite fruit---strawberries! dont you think it is very delicious, tom?
a: but i think hamburgers are more delicious.
c: yes, i like hamburgers, too. lets take some drinks with us, too. what drinks do you like, peter?
e: i always drink water . my mother says it is the most healthy i am afraid we must take a camera there. you know, it is very beautiful on the hill at this time of year and jimmy likes to take photoes very much.
d: yeah! that sounds exciting. i will be the best photogragher for you all! but when and where shall we meet?
a: lets meet at my home. i can ask my father to take us there in his car.
b: and lets meet at 9:00 then.
d: thats too late for a hike!
b: but can peter get up so early? he always likes to stay in bed till late in the morning,haha!
商务电话对话英语 电话对话英语实例篇四
家用设备
a: good understand that you’ve got a problem with your washing machine. i’m from the repair pany.
b: in washing machine is in the bathroom upstairs. it keeps breaking down.
a; when did it first break down?
a: about ten days ’ve tried to use it since then. sometimes it works and sometimes it doesn’t. it’s very frustrating.
b: is it still under warranty. if it is and i can’t fix it, it would be quicker and easier to exchange it for a new one.
a: yes, it’s still under warranty. over the last few weeks, it’s also been making a high-pitch noise when it’s in use.
a: ok. i’ll start by looking at the motor. i’ll just unplug it and take a look inside the machine…..oh, yes. there’s the problem. it’s quite simple. i’ll sort it out in a few minutes.
b: what’s wrong with it?
a: part of the motor is loose. i can put it back in place quite easily.
b: that’s great. thanks very much. would you like a cup of tea or coffee?
商务电话对话英语 电话对话英语实例篇五
a:hello，long time no see，what do you do recently?
b:i work in lenovo as a assistant.
a:do you like this job?
b:it is hard to say ，the salary is enough for me .but， in the long time ， it isnt benifit fo my career，i think i will change my job if i find the most suitable position for myself.
a:i think you should change this job as soon as possible ，although it is hard at the very beginning，the ending will change if you have enough courage and confident.
b:you are right ，i will think carefully to your do you satisficed with you job?
a:you know，my dream is to be a layer，when i graduate from my college，i worked in a law firm as a paralegals for 1 year，and now i can deal with a case all by myself ，but i am under great pressure on the this job.
b:yes ，everything has two side，life is hard to satisfied for everyones ，we should think more optimistic about our life，everything will change if your attitude is right.
a:yeh，tomorrow is another day，we will have a bright future.
b:i firmly believe that too.
culture
a:i heard you stay in american 2 years，can you tell me something about the difference between american and our country?
b:most chinese families like to cook the meals at family members sit around the table and share the dishes on the table when they are having their meals in restaurants， they eat in the same way in america， just part of the americans have their meal at home with their family members.
a:can you give me a example?
b:for example，when you leave .for american people， they just said “goodbye” and go back to do other ，in china，they will say “go slowly.” not farewell or godspeed， but “go slowly”. to the chinese it means “take care.” or “watch your step.” or some such caution， but translated literally it means “go slow.”
a:it is very interesting .and what is the most distinctive difference between american culture and chinese culture?
b:i think is the chinese take pride in “modesty”; the americans in “straight forwardness”.that modesty has left many a chinese hungry at an american table， for chinese politeness calls for three refusals before one accepts an offer， and the american hosts take a “no” to mean “no”， whether it’s the first， second， or third heard you received korea universitys offer，why do you choose korea to go to graduate shool?
a:i like the culture of korea ，compared to modern china， south korea retains the essence of traditional chinese culture part， and i like to watch korean dramas， so i choose to go to korea to will have the opportunity to meet my favorite stars.
b:have you ever to south korea ?
a:sorry ，i never to ，all the knowledge about korea are from dramas.
b:i think you the dramas may have great difference from the fact ，when you live there for a short of time ，all the definition of korea will have a new understanding .
a:yes you are right ，see you next year.
b:good luck ，bye.
商务电话对话英语 电话对话英语实例篇六
家庭
a: who is cindy’s husband?
b: cindy’s husband is ron.
a: how many children do cindy and ron have?
b: they have two children-one son and one daughter-as well as one daughter-in-law and one son-in-law.
a: do they have any grandchildren?
b: yes， they have three grandchildren-one girl and two boys.
a; does their daughters get along well with her in-laws?
b: yes， she gets along with them quite well.
a: do they have a large family?
b: their family is very similar to cindy and ron’s family.
商务电话对话英语 电话对话英语实例篇七
a：is there anything i can do?id like to help in some way if i can.
b：i cant think of anything at the moment.
a：well,maybe i could run errands or something.
b：you could if i needed something.
a：i feel so useless just hanging around with nothing to do.
b：dont a couple of days therell be too much to youll want to be back in these lazy days.
a：i guess im just a never was very good at doing nothing.
b：maybe you should learn how to relax and enjoy yourself more
商务电话对话英语 电话对话英语实例篇八
a：is there anything i can do?id like to help in some way if i can.
b：i cant think of anything at the moment.
a：well,maybe i could run errands or something.
b：you could if i needed something.
a：i feel so useless just hanging around with nothing to do.
b：dont a couple of days therell be too much to youll want to be back in these lazy days.
a：i guess im just a never was very good at doing nothing.
b：maybe you should learn how to relax and enjoy yourself more.
商务电话对话英语 电话对话英语实例篇九
第一章 开场的时候，这些问题应该如何处理
实战情景1 面对陌生客户，如何做有效的自我介绍
模板1-1 “我是××的××”（模糊不清的自我介绍）
模板1-2 “我是××特意介绍的”（通过转介绍的方式）
模板1-3 “我们是××机构的战略合作伙伴”（借用他人的力量）
模板1-4 “我们是国内唯一或最专业的”（学会美化自己）
实战情景2 面对前台或总机的阻拦，应当如何有效处理
模板2-1 “我是×××”（突出身份的重要性）
模板2-2 “有十万火急的事情”（突出事情的重要性和紧急性）
模板2-3 “这件事情不是你可以处理的”（直接施加压力）
实战情景3 电话打到的不是关键联系人，应如何处理
模板3-1 “我可以请您帮一个忙吗？”
模板3-2 “今天不是愚人节，您不要开玩笑了”
模板3-3 “先和高层谈再往低层过渡”
实战情景4 只有一个电话号码的客户资料，怎样处理
模板4-1 “麻烦帮忙转一下维修部”
模板4-2 “有一份小小的礼物送给您”
模板4-3 “我可以请您帮一个忙吗？”
实战情景5 想约一个见面机会，应该如何进行邀约
模板5-1 “因为某个特别原因，所以想和您见个面”
模板5-2 “因为您可以得到某种利益，所以我们需要见个面”
模板5-3 “因为电话里面是说不清楚的，所以……”
实战情景6 客户表示自己现在很忙或没有时间，应该如何应对
模板6-1 “如果能够帮您获得……利益”
模板6-2 “我正好是来帮助您解决忙的问题的……”
模板6-3 “可以的话，调整一下打电话的时间”
实战情景7 客户表示发份传真或邮件就可以了，如何应对
模板7-1 “传真您还要花时间看，不如我用一分钟……”
模板7-2 “为了帮您找到最适合的，我只有再请教……”
模板7-3 “今天停电，发不了传真和邮件”
实战情景8 客户一开口就是没有兴趣或现在不需要，怎么办
模板8-1 “多个参考的对象，方便您以后杀价也不错”
模板8-2 “许多人开始也这样说，不过当他们了解……”
模板8-3 “天哪，我不相信！”
模板8-4 “为什么不需要呀？您告诉我嘛，好不好？” 第二章 怎样在15秒之内，迅速激发客户的兴趣
实战情景9 如何通过产品的利益点，来让客户产生兴趣
模板9-1 “如果有一种方法可以帮您赚取……利润……”
模板9-2 “如果有一种方法可以帮您避免……损失……”
模板9-3 “如果只需要每天……钱的投入，就可以……”
模板9-4 “如果有一种方法可以帮助您解决……问题”
实战情景10 怎样在开场的时候，就激发客户的好奇心
模板10-1 “我是特意来向您道谢或道歉的”
模板10-2 “上帝，现在接电话方便吗？” 模板10-3 “您想知道竞争对手是怎么做到的吗？”
模板10-4 “您有听说过这件大事吗？”
模板10-5 “有个天大的秘密，别人都不知道的”
实战情景11 如何用敏感的话题，来抓住客户的注意力
模板11-1 “有件事情关系到你的财产安全……”
模板11-2 “有个问题会对您的健康造成……”
模板11-3 “您想少交一点罚款或多赚点钱吗？”
第三章 以双方关系为纽带的销售，如何赢得客户的好感和信任
实战情景12 什么样的产品，是以双方的关系为销售基础的
模板12-1 “客户有需求但属于高度同质类产品，关系决定客户选择”
模板12-2 “对于需要深度发掘客户需求的产品，关系是销售的基石”
实战情景13 如何发挥礼品的力量，使得客户好感最大化
模板13-1 “知道您有这方面的需要，所以特别准备了……”
模板13-2 “拿到这份礼品真的很不容易……”
模板13-3 “是我帮您争取的”（不是每个客户都派送的）
实战情景14 如何运用声音和语言的力量，去获得客户的喜欢
模板14-1 “我发现我和您真的在很多方面好像……”
模板14-2 “原来您有这方面的爱好，那我一定要好好请教”
模板14-3 “做一个好的听众”
模板14-4 “真诚赞美你的客户”
实战情景15 如何通过专业能力，赢取客户的信任和尊重
模板15-1 “有几个对您有用的建议，我可以讲讲吗？”
模板15-2 “有份对您工作有用的资料，特别给您准备……”
模板15-3 “您在qq群中提到的问题，我的看法是……” 第四章 在开发客户需求的过程中，如何应对这些难题
实战情景16 我的产品很简单，怎样开发客户需求
模板16-1 “您可以获得什么样的利益”（全程紧扣利益的按钮）
模板16-2 “为什么我讲的是事实”（拿出切实有力的证据）
实战情景17 客户的需求是隐藏的，怎样寻找突破口
模板17-1 “由一个小观点或一件小事情顺藤摸瓜下去”
模板17-2 “由客户的现状和期望之间的差距找问题点”
模板17-3 “引导客户说出自己的不满或者抱怨”
实战情景18 发掘客户存在的问题点后，如何将它变成明确的需求
模板18-1 “这些问题对您自己会造成什么样的危害”
模板18-2 “这些问题有没有造成其他部门或领导对您有意见”
实战情景19 如何影响客户的需求，使之有利于自己所销售的产品
模板19-1 “如果问题一直持续下去……”（放大问题的危害性）
模板19-2 “您的选择标准是什么？为什么会有这个标准？”
实战情景20 需要和多方沟通的产品，如何与参与者沟通
模板20-1 “从他人口中了解参与者的责权利范围”
模板20-2 “通过多种方式与参与者处理好客情关系”
模板20-3 “根据参与者的权利范围以及要求作对应的沟通”
实战情景21 需要和多方沟通的产品，如何与决策者沟通
模板21-1 “为什么我们是这个问题的最佳解决者？” 模板21-2 “这个问题对公司的整体运营会有什么影响” 第五章 提交解决方案的时候，遇到这些问题如何处理
实战情景22 客户表示价格太贵了，如何有效应对
模板22-1 “您说的价格贵，具体定义是什么？”
模板22-2 “如果按照十年使用来计算……”
模板22-3 “其实真正的价格应该是：购买价+使用费+维护费”
实战情景23 产品有议价的空间，应该如何应对客户还价
模板23-1 “合理的报价是议价的基础”
模板23-2 “100-10-1的还价方法”
模板23-3 “以礼品作为让步的手段”
实战情景24 客户犹豫不决，应该如何处理
模板24-1 “我可以了解一下您还在考虑什么问题吗”
模板24-2 “针对您的顾虑，我来给您解释一下”
模板24-3 “多耽误一天，您就会多损失……”
实战情景25 面对稍纵即逝的机会，如何提出解决方案
模板25-1 “常见的成交方法汇总与对应例句”
模板25-2 “以限量、限时、优惠或者礼品作为推动力” 第六章 接听销售电话，怎样有效处理两大问题
实战情景26 接听销售电话，怎样快速了解客户基本资料
模板26-1 “先开口，了解客户的称呼并洞察客户的性格”
模板26-2 “您是从哪里知道我们公司电话的业务范围的？”
模板26-3 “百度搜索客户的电话号码或者姓名资料”
实战情景27 接听销售电话，怎样深度发掘客户的需求
模板27-1 “为什么您会想到做……”
模板27-2 “您想解决的具体问题到底是什么？”
模板27-3 “为了解决这个问题，我们下一步……” 第七章 实战销售案例对话以及案例分析
实战情景28 招聘行业实战案例对话以及案例分析
对话28-1 “初次沟通以拉近关系为主”
对话28-2 “了解客户具体背景”
对话28-3 “作出差异化定位并推荐成交”
实战情景29 培训行业实战案例对话以及案例分析
对话29-1 “探寻可能的销售线索”
对话29-2 “建立客户对于培训课程的信心”
对话29-3 “发掘客户的需求”
对话29-4 “与相关责任人联系”
对话29-5 “再次和关键联系人沟通”
对话29-6 “了解客户的异议并化解”
对话29-7 “和拍板人沟通并赢得承诺”
商务电话对话英语 电话对话英语实例篇十
购物
a: are you ready to go shopping?
b: just a need to make a list of thinks that we need.
a: good you written down potatoes， carrots， and onions?
b: i don’t have onions on my ’ll add should get some green tea ok or should we get the same tea that we usually get?
a: let’s get need some coffee that on your list?
b: yes， it ’s my there anything that i’ve forgotten?
a: i think you’ve got want to got some chocolate and some cheese.
b: what kind of cheese do you want.
a: i’m not ’ll decide at the cheese counter， when i can see what they we got enough money?
b: we don’t have enough cash， so i’ll take my credit card and we can pay with are the car keys?
a: i’ve got them i drive?
商务电话对话英语 电话对话英语实例篇十一
问路
a: excuse me， can you tell me the way to holton railway station?
b: ’s quite far from ’t worry， ’s not difficult to get there.
a: i think i’m going in the wrong direction， aren’t?
b: ， you need to turn you remember passing some traffic lights further up this road?
a: yes， i are about two miles away， right?
b: that’s back to the traffic rights and turn the road for about a mile， until you see the plaza ’s a really big can’t miss left at the hotel.
a: so， right at the traffic lights two miles up the road， then left at the plaza hotel， a mile along that it.
b; then you just go straight on until you see the station ahead of you.
a; for you help.
b: no problem.
商务电话对话英语 电话对话英语实例篇十二
厨房
a: can you give me a hand with some things in the kitchen? i don’t think i can finish everything in time.
b: ok, what do you want me to do?
a: first of all, i need you to do the drying up. i’m almost finished the washing up. i’m going to clean the cooker when i finish.
b: ok. i’ll put the plates and cutlery away as i dry them. where is the tea towel? oh, here it is.
a; we’ll have this finished in no time with two if us working on it.
b: while you’re cleaning the cooker, i’ll wipe the worktop. that was a great meat, by the way.
a; actually, it was just some leftovers from yesterday. i made far too much food to eat alone. i am glad you could e over to help me finish it.
b: my pleasure! this tea towel’s a little ragged. do you have another one?
a: yes. look in that drawer. i should throw the old one out.
b: keep it and use it as rag. you can clean your bicycle with it.
商务电话对话英语 电话对话英语实例篇十三
成功的电话行销一般有以下几个步骤：
接通电话后，首先要向客户问好，如：“上午（下午）好”、“您好，是××先生吗？”等问候语，然后做自我介绍：“××先生，我是×公司××的业务代表小张，今天想借这个机会和您交换一下您对***的看法，能否打扰您５分钟做个电话访问？”讲话语气应热情而彬彬有礼，这样才能得到对方有礼貌的正面回答。
如：“本人最近有机会为您的好友张先生服务，为他的保险作了合理的规划。在服务过程中，他说您年轻有为、事业有成，而且对人也非常热情。我们公司最近正在做一份市场调查问卷，我现在能不能利用５分钟的时间跟您谈谈？”
电话行销不能急于推销，应以了解对方状况为主，你要“介绍”产品，见面是最佳途径。只有与客户面对面谈，才能充分了解对方，也才能充分展示自己的综合优势。要求面谈时，别忘了主动提出一个时间和地点，不然对方很难做出决定。如：“还是见面谈
当准客户拒绝电话约访时，我们销售人员应以礼貌话语回答。常见有以下几种拒绝处理话术：
（１）“不行，那时我会不在。”
应对话术：不好意思，也许我选了一个不恰当的时间，我希望找一个您较方便的时间来拜访您，请问您（明天）有空，还是（后天）有空？
（２）“我对保险没有兴趣。”
应对话术：因为您对保险的意义不了解，所以您不感兴趣，请您给我一个机会来让您产生兴趣，这也是要拜访您的原因，您（明天）还是（后天）在单位。
（３）“我很忙，没有时间。”
应对话术：我知道您公务繁忙，所以我事先打电话来征询您的意见，以免贸然拜访，妨碍您的工作，那么，约（明天）或（后天）是不是会好一点。
（４）“你把资料寄过来，让我先看看再说。”
应对话术：那也行，不过呢，您这么忙，看这些保险资料会占用您太多的时间，不如我来帮您一起研究考虑。您看是（明天）或（后天）比较合适。
（５）“我门公司规模小，现在还不具备上保险的能力。”
应对话术：先生，您太客气了。今天，我打电话来，并不一定要推销保险给你；而是大家互相认识一下，做个朋友，将来您认为需要时，再买也是一样的。如果（明天）或（后天）方便的话，我当面向您介绍一下，多了解一点保险知识也不错啊。
（６）“我有个朋友也在保险公司。”
应对话术：您的朋友在保险公司，那您一定对保险有所了解了。但做保险不一定要向朋友买，而要看这个业务员够不够专业，可不可以为您设计出最好的保险计划，给我一个机会试试行吗？如果您不满意，可以大大方方地拒绝我，而不必碍于情面。请问您（明天）有时间，还是（后天）有时间？
商务电话对话英语 电话对话英语实例篇十四
年龄
a: how old is keith?
b: he’s 21. how old is james?
a: he’s a year older than keith, but he looks younger.
b: how’s your father?
a: he’s fine. he retired last week. it’s turning poing in his life. now he can relax and enjoy his retirement.
b: he can spend more time with his grandchilder.
a: oh, i don’t think he wants to. he wants to travel to several different countries around the world.
b: so, he wants to have a more active retirement. good idea!
a: how do you want to spend your old age?
b: in the same way, probably.
商务电话对话英语 电话对话英语实例篇十五
问路
a: do you think i still fashionable in this dress?
b: i think is still fashionable at the moment.
a: this style came out last year， like the dress， but i’m not sure whether last year’s fashions will be same this year.
b: i think this kind of dress will stay in fashion for a few more don’t change fashions every would be too expensive.
a: the top designer try to tell people to change fashion every year， but only rich people can do it.
b: there are some real fashion victims who just have to keep totally up-to-date with expensive clothes.
a: i wish i could be one of those people， but my budget simply doesn’t stretch that have to limit the amount of money i spend on clothes otherwise i would go on a shopping frenzy.
b: i know what you situation will be worse if we marry our boyfriends and have we’ll have even less money to spend on fashionable clothes!
